Where can I log in to BizStack Console?
Access the BizStack Console at https://console.bizstack.cloud/login and follow the login steps. Enter the project nickname for the project you want to log in to and click “Next.” Then enter your email address and password and click “Log in.”
I don’t know the project nickname I need to log in.
If you do not know the project nickname, please contact your MODE representative.
This is my first time using BizStack. What should I do?
Users using BizStack for the first time must activate their account. When a user is added, an invitation email will be sent. Click the link in the email. On the page that opens, set your name and password and complete the registration. You will then be redirected to the login screen. We recommend bookmarking this login screen for future access.
I haven’t received the account activation email.
The account activation email is sent when the project administrator adds a user. If you do not receive the email, check your spam folder or contact your MODE representative or project administrator.
I want to change my personal information, such as my name, email address, language, or theme.
On the account settings screen, click the vertical three-dot icon (⋮) in the personal information panel and select “Edit personal information” to change your name, email address, language, or theme. You can choose English or Japanese for the language. By default, the language follows your browser’s language settings: Japanese is used when your browser is set to Japanese, and English is used for all other settings. You can choose between a light theme and a dark theme. The default is the light theme.
If you change your email address, a confirmation email will be sent. To apply the change, click the link in the email.
How do I change my password?
On the account settings screen, click the vertical three-dot icon (⋮) in the password panel and select “Change password” to change your password. No confirmation email will be sent when you change your password. After changing it, you must log in again using your new password.
How do I set up two-factor authentication?
In the two-factor authentication panel on the account settings screen, click “Enable,” enter your password, and click “Next.” Scan the displayed QR code with an authenticator app, complete steps 1 through 3 as instructed, and click “Enable” to finish setting up two-factor authentication.
How do I remove or disable two-factor authentication?
In the two-factor authentication panel on the account settings screen, click “Disable,” enter your password, and click “Disable” to remove two-factor authentication.
I can no longer log in because I changed my two-factor authentication device. Can another user disable it for me?
A project administrator with permission to edit users can disable another user’s two-factor authentication (2FA). The administrator should go to the “Users” page, click the information (i) icon in the row for the relevant user, and open the user details. Next, click the vertical three-dot icon (⋮) in the upper-right corner of the user information panel and select “Disable two-factor authentication.” If this applies to you, contact your project administrator.
Can I delete my account?
On the account settings screen, click “Delete account” in the personal information panel and enter your account name to delete your account. Account deletion cannot be undone, so carefully review the details before proceeding.